The Service Architect provides IT Service Management and technical expertise through assessment, design, sales presentations, product demonstrations, installation and maintenance of company products. In this role you assist the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions. It may that you build a mini application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. Furthermore it is important that you provide software development and consultation to prospective users and/or product capability assessment and validation.
You are responsible to ensure that the product application/solution is functioning according to specifications. In addition to this you provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
Note: a detailed job description is available upon request. Call: +31 20 5206549!!
• Tertiary level – bachelor’s with 5 yrs experience; or postgraduate degree with at least 3 years experience in a consulting capacity;
• Certification and working knowledge of ITIL, Service Management and Integration;
• Scaled Agile certification.
NTT Netherlands is located in Barneveld and Hoofddorp. As an IT-system integrator the company specializes in Network, Unified Communications, Data Centre & Security Solutions. Partners include Cisco, Avaya, Checkpoint and F5. NTT is highly appreciated because of the high-tech solutions that are offered: always customized and always with a high return. That is because the company stands for quality: they think professional, are involved and passionate and work transparent and informal. To make a difference to clients, they invest in their Staff by use of the NTT University. NTT Netherlands invests both in the personal and technical development of their employees.
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. They are committed to providing an environment free of unfair discrimination and harassment. They do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status or other protected category.